Thank you for shopping with SMARTAI SOLUTIONS LLC. We are committed to providing fast, reliable, and secure shipping for all orders. Please review our shipping policy below for important information regarding delivery times, shipping fees, and tracking.
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipping (U.S.):
Estimated delivery: 3–7 business days
Shipping carriers: USPS, UPS, or FedExInternational Shipping:
Estimated delivery: 7–21 business days, depending on location
Shipping carriers: Vary by country
Please note that delivery times are estimates and may vary due to external factors such as weather, customs delays, or high order volume.
3. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to monitor your delivery status.
4. Shipping Restrictions
We do not ship to P.O. Boxes, APO/FPO addresses, or countries under international shipping restrictions. If your address is undeliverable, we will contact you for an alternative address.
5. Customs, Duties, and Taxes
For international orders, your shipment may be subject to customs duties and taxes, which are the responsibility of the customer. SMARTAI SOLUTIONS LLC is not responsible for delays or charges caused by customs clearance.
6. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us immediately at [email protected]. We will investigate and work with the shipping carrier to resolve the issue.
7. Contact Us
If you have any questions about shipping or need help with an existing order, please contact us:
Email: [email protected]
Phone: 928-575-0962